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Strange Tracking

I have been trying to return a package to Amazon for over a month now. I think it might make it this time! I have two tracking numbers, and one of them (1Z7R23Y69088829050) reports the following tracking data:

Date Time Location
January 13, 2010 09:31:00 PM Hodgkins IL US
January 13, 2010 05:45:00 PM Hodgkins IL US
January 9, 2010 03:24:00 AM San Pablo CA US
January 9, 2010 02:29:00 AM San Pablo CA US
January 8, 2010 10:06:00 PM Menlo Park CA US
January 8, 2010 07:01:00 PM Menlo Park CA US
December 12, 2009 09:49:00 AM Lexington KY US
December 12, 2009 03:53:00 AM Indianapolis IN US
December 12, 2009 02:21:00 AM Indianapolis IN US
December 11, 2009 10:21:00 PM Hodgkins IL US
December 11, 2009 07:13:00 PM Hodgkins IL US
December 9, 2009 05:25:20 AM
December 9, 2009 12:35:00 AM Oakland CA US
December 8, 2009 11:52:00 PM Oakland CA US
December 8, 2009 10:10:00 PM Menlo Park CA US
December 8, 2009 07:25:00 PM Menlo Park CA US
December 8, 2009 04:25:20 PM
December 8, 2009 04:25:00 PM Menlo Park CA US
December 2, 2009 02:02:50 AM US

Notice how it magically disappeared for almost a month after reaching Kentuky, and then reappeared in Menlo Park, only to be shipped off again. UPS magic!

That means the package has travelled over 7,000 miles since when I tried to ship it!

Firefox Turns 5

Almost six years ago, I first downloaded Mozilla Firebird, the web browser that became Firefox. Within a week, the new browser had won me over. It took about another year for Mozilla to release Firefox 1.0, the first generally available version of the new browser, on November 9, 2004. Now, Mozilla is celebrating Firefox’s fifth birthday.

Since then, Firefox has seen over 1 billion downloads and has made significant inroads against the once totally dominant and stagnant Microsoft Internet Explorer. Despite experiments with Chrome, Safari, Opera, and the newer versions of IE (which wouldn’t even exist had Firefox not forced Microsoft into action), Firefox has remained my browser of choice, due in large part to its constant improvements, rich set of extensions, and supporting all the little things that make browsing fast and fun.

In a lot of ways, the culture of Firefox has grown into a religion, with its adherents being encouraged to spread the good word of Firefox, convert their friends, and so on. Nevertheless, it is a religion I feel good about being a part of. So, if you don’t already use it, go give Firefox a try.

Patching PuttyCyg to Send Ctrl-Tabs

Recently, I started using Windows 7 on my laptop, which lead me to adopting PuTTYcyg as my terminal of choice. Also, in large part due to my new job at Facebook and my misgivings about some aspects of Mac OS X, I’ve been experimenting with my terminal setup a lot recently. My research during this time led me to learning about patching PuTTY to send ctrl-tab and ctrl-shift-tab. I thought that sounded like a good idea, but of course I was using PuTTYcyg now, so I had to do the patching myself.

It turned out that downloading and patching the code was straightforward enough: With a few development packages in cygwin (namely make and the normal C/C++ gcc), make worked (almost) without a hitch. All I had to do was download the PuTTYcyg icon (which was not included in the patch), and everything compiled properly. However, after compiling, when I ran a cygwin terminal, a second windows command-prompt-style window with a bunch of debug info popped up:

PuTTYcyg Issue

This of course was a non-starter, so I searched in vain for a few hours to try to fix this, and ended the night by opening a new issue at the PuTTYcyg home page.

The PuTTYcyg developer pointed me to the Makefile used to build the PuTTYcyg releases. In it are a few special XFLAGS that magically make the extra window not appear:

XFLAGS= -UDEBUG -UNO_MULTIMON

Using the new Makefile, I compiled again, and this time when I ran PuTTYcyg, there was no annoying extra window. Brilliant!

Feel free to contact me if you need any more info.

Mac OS X, Terminal, Screen, and Ctrl-Arrow Keys

I have had a number of frustrations since I started at Facebook in adapting to the quirks of Mac OS X. I have been in Windows-land for so long that I consider its quirks normal, so figuring out the quirks of OS X has at times been frustrating. Nevertheless, I think I am making good progress.

I am using GNU screen while logged in to linux machines extensively during work, so I invested a little time in setting up a good screenrc. Afterwards, I noticed that I was unable to get the screens to switch using ctrl-left and ctrl-right the same way I would be able to from a Windows machine.

After being frustrated with trying to get Terminal to send the right control characters, and getting screen to recognize them using bindkey, I took a step back and found a solution that actually works. Despite its failings at behaving like PuTTY in every respect, Terminal does offer a lot of customizations, including the ability to change what control characters get sent when you press control-left and control-right, for example. So instead of trying to divine the right bindkey option for Mac OS X (which no one seems to have succeeded at as far as I can tell), I took another approach:

I told Terminal to send “ctrl-a p” (\001ap) for ctrl-left, and “ctrl-a n” (\001n) for ctrl-right. This makes hitting those keys the equivalent of going to the previous and next screens manually, but without the manual part. Of course, if you use a different control character for your screen, you will want to use that instead of ctrl-a as I did, but this finally got screen to behave the way I wanted, which makes me quite happy.

For reference, my screenrc looks like this right now:

vbell off
autodetach on
startup_message off
defscrollback 10000

hardstatus alwayslastline
hardstatus string '%{= kG}%-Lw%{= kW}%50> %n*%f %t%{= kG}%+Lw%< %{= kG}'

First Week at Facebook

Friday marked the end of my first work week at Facebook, my new employer. As far as first weeks go, it started off with a bang when I got a new Macbook Pro and an iPhone 3Gs on the first day. I’ve grown to like the iPhone pretty well (the Twitter and Facebook apps, particularly), but I still am having my struggles with the Macbook.

I love the touchpad and the transparent terminals, and the back lit keyboard is sexy and functional, but there are also a lot of keys I miss, especially when I’m away from the extended keyboard at my main desk — home, end, page up and down, and delete (forward) being the leading examples. The function key on the laptop is also misplaced (I prefer control on the outside, as is the case on every reasonable keyboard known to man). The menu-bar-atop-primary-display decision is, quite frankly, terrible. There are also lots of other little annoyances: half of what “should be” control-key is command-key (ie, copy and paste), while the other half is still control-key (ie, changing tabs in Firefox, everything in the terminal).

The end all is that I am seriously considering swapping the Macbook for a Thinkpad. I haven’t made that decision yet, but it may happen next week. Or I may decide to tough it out, since I’ve already learned how to deal with most of the quirks.

Apart from the Macbook blues, the first week went fairly well. The first day was the normal mostly-government-mandated HR stuff, and then on day two I got to check out all of Facebook’s codebase and set up a sandbox. With some onboarding sessions, good documentation, and some help from a knowledgeable returning intern, I was actually able to be a little productive in my first week, a vastly different experience than I had at Amazon last summer.

Also, the food has been uniformly quite good to excellent, so living cheaply (except for the exorbitant rent at my too-nice Palo Alto pad), will be possible. At least, I won’t be spending too much money on groceries or restaurants.

Last but not least, there was the news that had to make this the best week to start at Facebook ever:

  1. Facebook hit 300 million active users, another unprecedented milestone in social networking
  2. Facebook became, for the first time, cash flow positive, a year ahead of their own projections

So overall, a good week to start, I would have to say.

Windows 7 Initial Impressions

Dan gave me a copy of Windows 7 to try out. Since I was having trouble with my installation of Windows XP, it didn’t take much to motivate me to try out the new, widely heralded Operating System from Microsoft.

Installation was easy and fast, just like I had heard. The UI is very responsive and looks nice (although I haven’t yet figured out how to make the window borders slightly thinner — advice would be welcome). The OS overall feels well-done and new, yet familiar enough that I don’t feel lost in a foreign world.

I set about installing a bunch of my most important apps — first Firefox, IrfanView, and Cygwin. This is when I ran into the first major problem that I have with Windows 7. In my previous version of XP, I had achieved what I considered the perfect blend of Windows and Linux functionality: cygwin running an ssh server that I accessed via PuTTY, just as I would access any remote server, such as nexus, attu, or frankenputen.

The coup de grace was the fact that I could launch Windows GUI programs from the ssh process — normally not achievable, but when the sshd service is allowed to “interact with the desktop”, then wonderful things such as KDiff3 working seamlessly with mercurial is possible on Windows. It was basically a perfect development setup for me.

I planned on setting up the same thing with Windows 7, and by following a tutorial about setting up the Cygwin SSHd service on Windows Server 2003, I was able to get almost all the way there. However, there is one key difference between XP and Windows 7: For security reasons, the System User is not allowed to setuid, which means that the Cygwin SSH server can not run as System anymore. There is an easy workaround for this — just set up a new privileged user, and run sshd under those credentials. However, it turns out that only the system user has an option to allow services to interact with the desktop.

This means that the perfect setup I had achieved earlier is effectively impossible on Windows 7. I’m pretty sure that this is an edge case that Microsoft has no plans on doing anything about in the near-term because it will affect almost no one. So the question then becomes, what does Windows 7 give me that Windows XP did not?

This machine has 4GB of RAM, but even if I can only access 3.5 under XP, that was good enough for everything I was doing. I think I’ll give Windows 7 another day, and unless I find a compelling reason to keep it, I’ll just do a fresh install of XP, which probably would have fixed the blank screen problem anyway.

At any rate, there are a few other things that I really like about Windows 7: The text box in the start menu is genius. It does exactly what it should, as far as I can tell. The UI really is pretty. The Wireless connection tools are much better than XP. It is a good OS, but I’m not sure it is so much better than XP that it will compell me to stick with it.

Instant Update!!

While writing this post, I remembered seeing something called PuttyCyg, which allows one to use putty as the front-end of Cygwin, which was the main thing I was trying to do anyway; this may be the solution to all of my problems.

Super Long Initial Log-In Time Resolved!

For at least a little while — perhaps a few months — my laptop computer has taken an enormous amount of time to log in after a fresh boot. In other words, after restarting, from the time I hit <Enter> after typing my password to the time I would see my desktop icons was nearly 3 minutes. After this, the computer would behave normally, as if nothing had happened and all was well. This is, of course, ridiculous, but I mostly ignored the problem because I rarely ever rebooted the computer, opting instead for sleeping or hibernating and then resuming, which remained quick.

However, another problem very recently began — I would return to my computer to find an illuminated, but otherwise blank, screen. This seemed to happen when the computer would wake up automatically from sleep to enter hibernation, but only occasionally at that. When this happened, multiple bad things were happening. First, the computer wasn’t turned off, or even sleeping, so it was consuming battery at a high rate. Second, I could not get the screen to display anything or respond in a meaningful manner. The only solution I found was to hard restart the laptop, which is ugly, but more importantly, it made the earlier problem  (the long log-in times) suddenly very important and much more annoying, because I was finding myself rebooting (unhappily) a lot more.

I googled and searched and tested and scratched my head, all to no avail. I tried rebooting with Bootvis, which wasn’t able to provide any useful new information. Basically all I learned was that explorer was taking 94 seconds to load, but not why. Since there was no apprent disk activity or processor activity during this time, a timeout came to mind, but I didn’t know what else to do after spening a few hours trying to figure it out. This is when I mentioned the problem to my dad, who suggested that I look at the event viewer. I had used the event viewer before, but it hadn’t occurred to me to use it to try to fix this problem.

I followed his advice, and that very quickly set me on the right path to solving the long log-in time problem. The event viewer reported one error among many pieces of other information, and the time it happened was around the time I had logged in. The error stated, “The Windows Image Acquisition (WIA) service hung on starting.” Googling that very quickly led me to the right information: disabling the auto-start-up of the WIA service immediately solved the long-log in problem.

It remains to be seen if the blank screen problem was related (unlikely), or if it will go away of its own accord (also unlikely), but solving one piece of the puzzle sure feels good. Thanks dad!