{"id":504,"date":"2006-02-05T02:09:47","date_gmt":"2006-02-05T10:09:47","guid":{"rendered":"http:\/\/arcanius.silverfir.net\/wp\/?p=504"},"modified":"2006-02-12T03:18:17","modified_gmt":"2006-02-12T11:18:17","slug":"adorama-reputable-company","status":"publish","type":"post","link":"https:\/\/arcanius.silverfir.net\/blog\/adorama-reputable-company\/","title":{"rendered":"Adorama"},"content":{"rendered":"<p><strong>UPDATE &#8212; RETRACTION<\/strong><br \/>\n<a href=\"http:\/\/www.adorama.com\/\">Adorama<\/a> has agreed to refund the $15 for shipping, and pointed out to me that the auction does mention that the item pcitured may not be the same as the item shipped. As a result, I feel strongly that a retraction of my accusation and an apology is in order. While I looked again at the page for anything like this before writing, I managed to miss that clause. Adorama has truly impressed me with their willingness to refund the money &#8212; I had truly given up and was just going through the &#8220;due dilligence&#8221; motions before filing negative feedback. However, they responded productively and I have to give them a lot of credit for that.<\/p>\n<p>I will keep the post below, just to remind me that I shouldn&#8217;t judge too quickly (wasn&#8217;t I supposed to learn that during the Super Bowl?)<\/p>\n<hr \/>\n<p>I have had bad luck with my online purchases recently. A couple months ago, I <a href=\"http:\/\/arcanius.silverfir.net\/wp\/bad-online-consumer-experiences\">made the mistake<\/a> of purchasing some laptop power adapters from Priority Electronics. Last month, I made the mistake of purchasing a camera from Adorama over Ebay.<\/p>\n<p>Now, the Adorama Camera Company (ebay id adorwin) has a hugely positive feedback score &#8212; over 5000 positive, with a low percentage of negative feedbacks. I thought I was safe. Unfortunately, I was wrong.<\/p>\n<p>&#8220;Take a look, good condition and works fine. Please see photos and place a bid. Has eye control. Good luck, no reserve. &#8221; the ad boldly stated. I had been flirting with the idea of purchasing the same camera without eye control from a local seller for aout $100. On Ebay, I was able to get it for $80, shipped. I thought I would be happy. The camera arrived, bare bones as expected, and I began using it the next day after picking up (expensive) batteries at Radio Shack.<\/p>\n<p>In attempting to become familar with the camera, I noticed that some of the icons below the left dial were rubbed off. Since the camera came with no manual, I would have to surf the net to find out exactly what those icons were. I was, however, undeterred. After all, everything went fine&#8230; until that first evening, then I turned the camera on and it reported &#8220;no battery.&#8221;<\/p>\n<p>Strange, I thought. On the other hand, ocasionally on my Rebel G, a low battery icon will show up when the camera is cold. However, the camera wasn&#8217;t cold, and this was showing <em>No<\/em> battery left. I cycled power a few times, and then the camera came back to life. That left me undaunted, but I soon ran into another problem: after taking a picture, the viewfinder remained blank. Upon further investiagtion, it became clear that the mirror was not returning after the picture. Cycling the camera&#8217;s power resolved this issue. However, at this point it was clear to me that I had a defective camera.<\/p>\n<p>So I began a little more in-depth research. I double checked the ebay listing to make sure that I hadn&#8217;t missed anything. Sure enough, the ad said that the camera worked fine. And it included this photo:<br \/>\n<img decoding=\"async\" src=\"http:\/\/arcanius.silverfir.net\/media\/images\/adorama_camera_photo.jpg\" alt=\"Adorama's Photo of the Camera\" class=\"full\" \/><\/p>\n<p>I quickly compared that photo to my camera, and came to the unhappy realization that I had just become the victim a bait-and-switch routine. Here are some pictures I took of the camera sent to me before I sent it back:<\/p>\n<p><img decoding=\"async\" src=\"http:\/\/arcanius.silverfir.net\/media\/albums\/2006_01\/IMG_0347.sized.jpg\" alt=\"Front view of the camera\" class=\"full\" \/><\/p>\n<p><img decoding=\"async\" src=\"http:\/\/arcanius.silverfir.net\/media\/albums\/2006_01\/IMG_0352.sized.jpg\" alt=\"Back view of the camera\" class=\"full\" \/><\/p>\n<p>If you look closely at the left dial, you will see that the icons that are missing in the pictures I took are very much present in Adorama&#8217;s photo. They had cheated me. The images below highlight the area in question:<\/p>\n<p><img decoding=\"async\" src=\"http:\/\/arcanius.silverfir.net\/media\/images\/adorwin_icon_hl.jpg\" alt=\"Adorama's Photo (highlighted)\" \/> <img decoding=\"async\" src=\"http:\/\/arcanius.silverfir.net\/media\/images\/adorwin_noicon_1.jpg\" alt=\"The camera I got (one of two)\" \/> <img decoding=\"async\" src=\"http:\/\/arcanius.silverfir.net\/media\/images\/adorwin_noicon_2.jpg\" alt=\"The camera I got (two of two)\" \/><\/p>\n<p>Had I simply recieved a intermittently broken camera, I would hae been very understanding. Adorama has, after all (about three weeks later), returned my money, except for shipping costs. I understand that they can&#8217;t catch every intermittent problem, so I am willing to deal with that. However, the icon business convinced me that they had intentionally shipped me a camera other than the one advertised. So now the shipping costs kinda piss me off, a lot. I&#8217;m out $21 bucks  &#8212; $15 to get it here, $6 to get it back &#8212; and Adorama gets that $15, and the camera, and a lot of my time and energy is wasted.<\/p>\n<p>Thus this blog, and thus the fact that I am about to leave Adorama a hugely negative feedback. Likely, it will hurt me more than it hurts them &#8212; they have a +5000 rating and I have a +2 rating. However, I would be remiss in my Ebay duties were I to let this fraud go unchallenged. So I will take the hit and let the world know what Adorama can do to you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE &#8212; RETRACTION Adorama has agreed to refund the $15 for shipping, and pointed out to me that the auction does mention that the item pcitured may not be the same as the item shipped. As a result, I feel strongly that a retraction of my accusation and an apology is in order. While I [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[13,8],"class_list":["post-504","post","type-post","status-publish","format-standard","hentry","category-everything","tag-recommended","tag-technology"],"_links":{"self":[{"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/posts\/504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/comments?post=504"}],"version-history":[{"count":0,"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/posts\/504\/revisions"}],"wp:attachment":[{"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/media?parent=504"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/categories?post=504"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/arcanius.silverfir.net\/blog\/wp-json\/wp\/v2\/tags?post=504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}